In order to minimize equipment downtime, Ideal Service has launched a servo/spindle drive exchange program.
IDEAL continues to offer our standard repair service with outstanding pricing. Standard Repair 5-10 Business Days after approval. However, for those that need to restore their equipment to service, Ideal is pleased to offer our new Exchange program.
Exchange Program Process
- We ship you the replacement unit.
- Then you use the same shipping material to send us your old drive.
- We must receive the unit within 10 business days of Ideal Service’s shipped date before additional charges.
- Acceptable returns must be undamaged physically and complete.
- Subject to availability
- Shipped with generic parameter settings in place
- Outgoing freight method to be specified by the customer at time of sale.
- Exchange price based upon receipt of the same part in an acceptable form.